پرسیارە باوەکان

Taboor is a booking and management platform that helps clients discover professionals and workplaces, request appointments, manage schedules, message providers, and use loyalty and advertising features where available.

Taboor is designed for Iraq and the Kurdistan Region. Availability and coverage depend on the professionals and workplaces active in your area.

English, Kurdish (Sorani), and Arabic. You can set your preferred language in your profile settings.

Prices are displayed in Iraqi Dinar (IQD).

Register with your phone number, verify it with an SMS OTP code, enter your name, and create a password.

No. One phone number equals one account. Creating multiple accounts to bypass limits may lead to restrictions.

Check mobile signal, verify the phone number, wait for the cooldown, and request a new code. Too many requests may temporarily lock verification for security.

The platform may limit concurrent sessions across devices. Logging in on too many devices may end older sessions.

Use ‘Forgot Password’, verify the OTP, then create a new password. Existing sessions may be logged out for security.

Use the account deletion feature or contact support. Your account may enter a recovery period before being anonymized.

Yes. One account can have multiple roles. You can add roles using the platform’s role linking features.

A Workplace Admin manages a workplace profile, updates workplace info, and manages professional membership and workplace-related bookings.

An Assistant is invited by a Professional to help with operations, such as bookings or schedule management, under permissions set by the Professional.

Select a workplace or professional, choose a service, pick an available time, and submit the booking request.

Yes. Booking requires a registered and logged-in account.

It depends on the professional’s schedule availability and rules. Some professionals allow booking weeks ahead.

Yes. Professionals can set a minimum advance booking time. The default is typically 30 minutes.

The professional may be fully booked, outside working hours, blocked by buffer time, or not accepting new bookings during that period.

Some professionals require manual approval. Your booking stays pending until the professional approves or rejects it.

Auto-approval is a professional setting where bookings are confirmed automatically based on rules the professional chooses (for example, returning clients only or certain times).

Yes. A professional can reject a booking if they are unavailable, the request does not match their rules, or for other legitimate reasons.

Yes. Taboor sends notifications when booking status changes (confirmed, rejected, rescheduled, canceled).

Yes, if you cancel before the professional’s cancellation deadline. The default deadline is typically 24 hours but can vary by professional.

Late cancellations may lead to account warnings or booking limitations. Any cash penalty requested by the professional is an offline matter between you and the professional.

Rescheduling is usually allowed until a cutoff time (commonly 12 hours before the appointment), if the professional allows it and slots are available.

A no-show is when you do not attend a confirmed booking and do not cancel within the allowed time.

No-shows are recorded. Repeated no-shows may restrict your ability to book.

Yes. If a professional cancels, you will be notified immediately. Frequent cancellations may affect the professional’s visibility or status.

You pay the professional or workplace directly in cash at the appointment location. Taboor does not collect client payments.

No. Taboor does not support client online payments to professionals.

No. Taboor does not charge clients for service payments.

No. Because payments are cash and offline, refunds are handled directly between you and the professional/workplace.

Professionals pay Taboor for subscriptions that unlock tools such as enhanced visibility, ads, additional assistants, and advanced management features, depending on the plan.

Some basic features may exist, but advanced features may require an active subscription.

A grace period may apply. After that, paid features may be restricted. Confirmed bookings may remain visible, but tools and visibility can be limited until renewal.

Yes. Subscriptions can be canceled. Refund eligibility depends on the subscription refund rules.

Trials may be offered to new professionals at Taboor’s discretion, usually once per user.

A workplace is a clinic, salon, gym, hospital, spa, or other service location where professionals receive bookings.

Workplaces may be reviewed and approved by Taboor administrators and may require valid business licensing where applicable.

The workplace might be unapproved, inactive, out of coverage, or restricted due to subscription or compliance status.

A professional invites an assistant by phone number. The assistant accepts the invitation to gain access.

Assistants can only do what the professional allows through permissions. Permissions can include bookings, schedule, services, chat, and reports.

The professional is responsible for the assistant’s actions under the professional’s authority.

Yes. Pre-booking chat may be available for questions or information.

Yes. Booking-linked chat may be available after confirmation.

Messages are private between participants, but Taboor may review messages when necessary for safety, support, or fraud prevention with restricted access.

Only clients who completed a booking can review the professional for that booking.

Yes. Reviews that are abusive, fake, irrelevant, or include private information may be removed.

Yes, professionals may respond, but must follow conduct rules.

Points are earned on completed bookings under the platform’s loyalty rules. Points may be calculated using listed prices and completion status.

Points may expire depending on your tier. Expiry rules are shown in the app where the loyalty program is enabled.

If enabled, points may be used to discount a booking up to an allowed percentage. Redemption rules can depend on tier and monthly limits.

Abuse can result in removal of points, restrictions, or suspension.

Subscribed professionals and workplaces may run ads within plan limits.

Ads may be rejected if they are misleading, violate policy, contain prohibited claims, or do not meet content requirements.

No. Analytics are informational and results depend on many factors.

Only you, the professionals you book with, workplace admins (for workplace-related bookings), assistants (permission-based), and authorized Taboor staff for support and enforcement.

No. Taboor does not sell personal information.

Active account data is retained while your account is active. Deleted accounts may have a recovery period, then identifiers may be anonymized. Subscription/financial records may be retained for compliance.

You can request an export through support, subject to identity verification.

Use the in-app support ticket system or support chat, depending on availability.

Account access, booking status problems, subscription billing issues, and policy reports.

Cash payment disputes, service dissatisfaction, and offline agreements.

Restrictions can occur due to repeated no-shows, suspicious activity, abuse, fraud, or violations of platform rules.

Yes, in serious cases such as fraud, harassment, falsified documents, or repeated harmful behavior.

You may lose access to booking features and communication. Taboor may keep records for security and compliance.